If you've suffered a property loss, please contact your broker. Your broker has all the information regarding your insurance coverages and will record all details of the claim and forward a Preliminary Claims Report to us. We will have an adjuster contact you as soon as possible.
In the event of a serious loss and needing After Hours Emergency Claims Services, please contact your broker or click onto "Learn More" for more information and number to our Emergency Adjusting Company.
When a property loss occurs, secure your property as much as possible by making temporary repairs to prevent further damage. Do not throw away any damaged property until an adjuster has been to see you so they can make an accurate calculation of your loss. Your adjuster will advise you on getting estimates for repairs or replacement items. Once all documentation is received, we will process your claim as quickly as possible. Providing as much information as possible when a claim is initiated helps us process your claim quickly and efficiently. Write down what happened and take photographs of the damage. In the event of vandalism, burglary or theft, the police must be contacted first. If necessary, complete a Schedule of Loss form to record items damaged or stolen.
After Hours Claim Reporting (pdf)Download
Claim Notice Form (pdf)Download
Completing a Schedule Of Loss (pdf)Download
Schedule of Loss (pdf)Download
Submitting Receipts Doc. (pdf)Download
ALE Extra Mileage Incurred (pdf)Download
ALE Hourly Labour Record (pdf)Download
Theft Questionaire (pdf)Download
Proof Of Loss (pdf)Download
Final Release (pdf)Download