Claims

When a property loss occurs, secure your property by making temporary repairs to prevent further damage.  Don't throw away any damaged property until an adjuster has been to inspect the damage and make an accurate calculation of your loss. Your adjuster will advise you on getting estimates for repairs or replacement items.  Once all documentation is received, we will process your claim as quickly as possible. Providing as much information as possible when a claim is initiated helps us process your claim quickly and efficiently. Write down what happened and take photographs of the damage. In the event of vandalism, burglary or theft, the police must be contacted first.  If necessary, complete a Schedule of Loss form to record items damaged or stolen. Germania and it's Independent Adjusters are here to guide thru these unfortunately situations.